FAQs

How do I cancel my order? If you need to cancel or make any changes to your order, please contact service@mysonscloset.com If your order has already shipped, you must wait until you receive your package to initiate a return. You will be able to receive a full refund or exchange for another item.

How do I make a return? My Son's Closet LLC is happy to offer exchanges/ or returns for a full item refund to your original form of payment for all eligible items shipped within 30 days of receipt. Masks and Clearance items are not eligible for exchanges or returns. Please review the policy page for more details.

Do I have to pay for shipping to return a product? Yes, you will have to pay for the shipping yourself if you need to return or exchange a product. Shipping is only reimbursed if the item is defective upon receipt or we sent the wrong product in error.

When should I expect my refund? Refunds are processed back to your original form of payment. Exchanges will be shipped out within 2-5 days of receipt and inspection of products.

What if I need to return a gift? If you are the recipient of a gift and need to make an exchange/ or return, then we will refund you in the form of a My Son's Closet LLC Store discount code to be used on a future purchase. We can exchange the item however with verification that the product was purchased from our site.

How do I contact you if I have questions about a product? You can contact My Son's Closet LLC at service@mysonscloset.com.

When will I receive my order? Orders are processed within 2-3 days of receipt and are shipped out right after processing and packaging.